I item was competitively priced & arrived when expected. - perfect. ... ...Mark Haley
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Easy to order and delivered efficiently ...Matthew Jones - CHRES Ltd
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy. ...Arthur Elliff
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...Paul Webster - Dr Tap Plumbing
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order. ...Lawrence Meilack
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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Excellent Service ...Mr Gary Scott
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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process. ...C CUTLER
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