We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for.
...Allen Matthews - Glenammer Eng Ltd
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My order was correct and delivered before estimated date.
Excellent service.
...Mr B E Chalk
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Excellent service,very quick delivery,great price and great product with excellent comunication.
...Andrew Jackson
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Excellent service, fast delivery and great item. Thanks
...vivian bradley - TTR Joinery
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Received as promised thank you
...Danny Lafferty
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.
...Florence Smith
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding.
...Neil Parsons
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery
...Kenneth Roulstone
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
...John Graham
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£
£19.84 
