Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
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the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only £10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub ...christine mcguire
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again ...Peter Read
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was. ...Mike Tribe
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Excellent communication, efficient service, product as described ...David Trippett
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help. ...David Martin
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OK, item arrived according to expectaitons and plan. ...davorkavunic
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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Great to contact by phone and text. ...Lynne Rowan
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