The toilet seat was of top quality and delivered promptly. I shall deal with you again ! ...Prof Maurice Shutler
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Ordered and delivered the next day. Very pleased. ...kbr
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you. ...David Rodgers
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service. ...Andrew Haigh
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again. ...Andrew OwenSmith
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks ...Richard Gough
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Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them ...Jo Bishop
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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