I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Thanks for your promp service the package was well protected.
...Robert Joseph Wilson
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David
...Biznet
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Excellent service!! will certainly use again.
...Shaun Gibson
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Item as described, reasonably priced and quick delivery.
...john chisholm
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
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Good service - well done!
...david anderson
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Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell
...Richard Avenell
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£
£17.28 
