Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Great prices,great communication,fast delivery..brilliant service-Thank You
...Stephen James
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excellent service thankyou
...ANNE CROWNSHAW
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Great service from start to finish. A1
...Brendan Queenan - QOD Construction Limited
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Hi
many thanks for your prompt supply there was a slight error ,your email
suggested delivery on the 21st August ,not quite sure how but it was delivered on the 20th August at 2.40 pm , see your emails ,anyway I was very pleased with your prompt service and your price so much so I have forwarded your
details onto 2 people ,one being my engineer , the other I cannot say,
again many thanks
...B.Lammas
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
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Efficient ordering and delivery thanks
...Jackie McQuiston
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company
...Alan Levett
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric
...e.r.ringwood
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again.
...Terry Lawson
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£
£3.45 
