Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Order very easy. Item received fast and on time. Thank you
...Mrs L M Parker
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Great price, fast delivery, an excellent service all round. Thanks
...John Mann
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Thank you for your help and prompt service.
...Keith Sanderson
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thank you for your prompt and efficient service
...Nick Murphy
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Unbeatable service A
...Neal Hughes
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Exxcellent price and fast delivery
...Alistair Mackenzie
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You provided a very quick and efficient service, thank you
...J.Horton
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Excellent service. I have saved to "my favorites" to use again. Many thanks.
...KEN ROBINSON
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again.
...Trevor Handley
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£
£420.22 
