Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again. ...J W Ramsbottom Contractors LTD
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service. ...Linda Hodder
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends. ...Lee Alan Fordham
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you ...wayne botley
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a good all-round service, thank you for the swift response. ...Alan Ledger Coops EMBS
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...Carina Campbell
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