Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday. ...Lian Hock Hardware
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful. ...M E Theeman
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Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time. ...Joe Leone
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I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
Keith
...Keith Gillie
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Really please with the service I received. ...Southwood Mechanical Ltd
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done ...Paul Nash
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Excellent service, good quality parts and good communication on delivery. Would recommend. ...David Stewart
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated. ...Vigo Software Ltd
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered! ...Duncan Alexander
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