Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary. ...Roger Mills
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Order was recieved on time, as per specification and in excellent condition! Well done! ...A Prokopchuk
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite. ...Louisa McRobert
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First, The part is correct, fitted and leak free, so thanks. Actually, if I were to do this again I would buy from a local shop, accepting the higher piece price for a faster delivery. Your price advantage was almost completely eroded by the shipping charges - why not simply post it especially as I was prepared to wait. Anyhow, as I said before, the part is correct and has fixed my problem so Im happy enough on that score. Regards
Colin ...Colin Gillmor
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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Brilliant service, great communication. Would recommend to anyone. ...Andrew Western
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Great price and communication throughout was first class, as was the delivery -many thanks :- ...Paul Spiers
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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