I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Very pleased with service and product, thank you
...alexandra richardson
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thanks very much. As usual very helpful and excellent service
cheers
...jeremy
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Exactly as dscribed. Item delivered quickly. Thank you
...donald clark
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my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance
...Adrian Jarvis at rspb
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Good Service, I was able to identify the correct part and they arrived promptly
...Henry Peat
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery.
...C R Williams
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
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Good speedy service with no hitches. I just worked.
...John lawson
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Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service.
...Aubrey Poole
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£
£433.31 
