Thank you for a great service, when its still so rare to get it! You kept us updated from start to finish with the order and it arrived whe you said it would. We will defintely use you again. ...BDP
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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Thanks for very efficient service. You were the cheapest on this product which we had great difficulty in sourcing. ...LYNNE MARTIN
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery". ...Peter Sivyer
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Good price c.f. competitors, and very prompt next day delivery ...Nicholas James Marston
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Thanks very much the part you sent me did the trick ...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
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Radiant received in good condition and in good time too. Thank you. ...Blue Flame Gas Services
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...Robert Dunderdale
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