Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again. ...Brian Hook
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter ...John Carter
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again. ...Mark Day
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate. ...Roger Marshall
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Excellent, quick service. ...Keith Montague
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I could ask for no more !
Thank you ...MIKE DEVAS
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How do I get a VAT Invoice that looks like a VAT Invoice and not an email
Thanks
John
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Hello
To get a VAT invoice with our letter head please login to your account
> Go to My Orders (top left of site)
> Click on the order you wish to print an invoice
You will then see in the order details page;
VAT Invoice:
Click this to print your VAT invoice.
I think this is what your looking for.
Regards
MyTub ...Green Combined Power Ltd.
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare ...Mr J Hoare
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