I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Customer services excellent and product great - would use again. ...Mrs Suzy Francis
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No problems, which is as it should be. ...Steve Cox
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises ...SUSAN HOWARD
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Really quick service, and very quick to respond to my query ...Mrs Samantha Boyd
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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very pleased .Ordered item .was sent next day .And good communication would use this firm again ...geoffrey leonard phillips
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Great service from you, so thank you ...James Robinson - Lee Robinson Associates Ltd
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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Great service ,thank you. ...Vsevolod Loktyukhov
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