Once again Fantastic service on a hard to find item.
Thank you very much! ...Tom Hawthorne
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Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
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Very good, could not ask for a beter servive. Thanks!
...Tom Gourley
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Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help. ...Ivor Thomas
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...Paul Webster - Dr Tap Plumbing
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
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Nice friendly service, with regular updates.
Regards,
Mark ...MARKABRAHAM
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them. ...Mrs Chapman
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Delivered promptly and at a very competitive price ...Chris Brownson Architect
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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