The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
|
Order was recieved on time, as per specification and in excellent condition! Well done! ...A Prokopchuk
|
The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way ...Mark Fisher
|
good service kept well informed thanks will use again ...Mark Gough
|
Many thanks delivering package on the date as stipulated. ...Dr Harry Eccles
|
Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
|
Very good and prompt, using special delivery. ...Robert Millington
|
Great service. came really quick. Very happy with the product.
Thank you very much ...Louise Silk
|
more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
|