Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
|
good communication on time delivery ...Malcolm Browne
|
Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
|
Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again. ...p richardson
|
Easy to use website, good prices, swift delivery. Would happily use again. ...Paul Day
|
Very helpful customer service when I messed up on the transaction. ...David Simpson
|
Excellent service my goods arrived in quick time,friendly contacts i would recommend. ...michael bull
|
Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up! ...Mark Hawkins
|
Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer ...Stephen Plant
|
I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future. ...Graeme Harper
|