Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
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Brilliant website. Wish they were all like this ...James Thorogood
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The products I needed were very competitively priced and I was happy with the service throughout. ...David Barnes
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Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
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Absolutly brilliant service.
when they say they will do they do - delivery happens costs are good and price check is honoured.
Kept informed at all stages and apologise if something is not quite 100% even though its not critical or detremental.
Communication is out of this world ...Peter Russell
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Excellent service and Great pricing ...J M Copley
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Very helpful and kept me informed of when delivery would take place. ...Virginia mansouri
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service. ...Natsanet Mehari Haile - Focal Point General Trading LLC
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