Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others. ...Susan Lockwood
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Part was not left as asked and had to rebook the job as it didnt arrive in time!! ...Oil Heating Specialist
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Very efficient service! Delivery was made day after order was placed - Brilliant! ...DONNA JENKINS
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Having been let down badly, by the appalling service of a rival supplier, I could not fault the service recieved by My Tub. Goods ordered arrived in specified time scale, online updates fantastic and even a call to tell me when it would be delivered, the best price I could find on the web for the product I required, and a sensible delivery charge too. Everything I want from a supplier. Will be using you again and recommending to friends.
The only thing that might prevent me from ordering more things, is finding them on your site. You have to know the product code to find it, pictures would be helpful, as it is really hard to tell from a product code if it will match requirements. More pictures please!
MyTub Repsonce;
Thank you Helen, I am currently looking to improve the sea ...Helen Magnay
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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Excellent and speedy service.
Thank you. ...A Farrell
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Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU. ...Peter Mellor
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delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks. ...debra j shann
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Thank you for the exceptional service and prompt delivery on the day requested. ...Suzanne Mills
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