Excellent service, part received within 2 days. Many thanks ...Kenneth Swinton
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service and excellent price - well done! ...Terrence Wheatcroft
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Good value for money, good communications but very long delivery times compared with similar companies. ...Peter Mayer
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks. ...ROBERT
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Thanks...Great service ! ...KCA COOKE HEATING ENGINEERS
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well. ...Anthony Morgans
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks ...David Jones - Mr
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked āfragileā - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted. ...Sheila Miller
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very good service, our order was delivered when we were informed it would be, a fast and satisfactory service. The web site was easy to use on a lap-top. The product was exactly what it should be. I shall use My Tub again should the need arise. Many Thanks
...Patricia Young
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