Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!
...Noel Wilson
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.
...Angie Stuart - James Laing
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wonderful service in all respects. Would definately use again and also recommend.
...Anastasia Aylward
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Good communication - good service - great prices - will use again.
...Graham Brown
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very good service, our order was delivered when we were informed it would be, a fast and satisfactory service. The web site was easy to use on a lap-top. The product was exactly what it should be. I shall use My Tub again should the need arise. Many Thanks
...Patricia Young
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
...john evanson
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Great product and quite a bit cheaper than anywhere else.
Really easy to contact by phone which is rare these days.
Thank you.
...David Leigh
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A timely and eficient srvice - thank you
...Hubert John Lynch
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you
...mrs susan wareing
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£
£87.59 
