Good products and good service. ...Bruce Bennett
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Good price and excellent service ...Dougie Skinner
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Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You ...Mrs JH Phillips
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price. ...matthew east
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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Excellent service, great communication, would definitely use your company again ...michael cooney
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