Excellent service. Extremely quick delivery, and a very good price.
Thanks! ...Vincent James Nichols - Music Shed
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Great service. Looked every where for the produce without sucess. My Tub found it and dispatched and arrived within days. I would definatley use your service again. WELL DONE. ...Paul White
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Excellent service from initial enquiry through to speedy delivery. Thank you. ...Darren Plowman-Read
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it`s all OK. ...Robert Pachler
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Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer ...Steven Pritchard
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Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service. ...Dorothy Fraser
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks ...Wendy Smith
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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