Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that �25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated. ...Chris Eversfield
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications. ...Hilary Thomas
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Excellent prompt service, thanks ...Vincent Elliott
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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fantastic delivery and service
thank you very much
...nicola chalmers
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Thank you for the exceptional service and prompt delivery on the day requested. ...Suzanne Mills
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Dear Sirs, I ordered 2 "Belling 082602051 Door Springs(Grill)Product ID 377854. But only recieved one. Could you please send the second one ASAP. Many thanks , D.M. Fenn ...Mr D.M. Fenn
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I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you. ...S T Paterson
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text ...stephen - SW Mechanical Ltd
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