the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Goods received as ordered and as per estimated delivery date. Thank you.
...Adrian Porter ta
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Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
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Very pleased once again with your service. My order arrived as advised.Many thanks.
...Mrs B.Wootton
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Superb service. Everything exactly as quoted
...Peter Rooney
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson
...john robson
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you
...Keith Midgley Fasset
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
...Iain Richardson
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia
...Julia graham
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased.
...Nigel Spargo
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£
£130.75 
