Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !! ...M.White
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V pleased with service received. Will use again. ...Thomas Plastering and General Builders
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before ...Duncan Kerr
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again. ...windridge Coatings
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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Excellent service at good price - thank you. ...M.B.Services
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service. ...ta Moira Tonna Designs
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Your service really is excellent, keeping me up to date literally every step of the way. Very unique.
The product I ordered was exactly what I needed.
The website is ok, useable but a bit busy and could look a bit more up market. A minor issue.
Over all Im a very happy customer who will use you again. Thank you. ...Graham Owen
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Great service and fast delivery ...MR D M HENDERSON
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