Your service is top notch. Order placed Fri, arrived Monday, with regular updates. SO re-assuring to know that good service still exists out there. Item also great value for money and I liked the free delivery part. Keep up the great work ! Thanks for stocking a very old toilet pan too, never realised I was going to be lucky enough to find this one. ...DE, Buckinghamshire
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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Excellent service. ...Brian Tait
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Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
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Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer. ...Mr S Bell
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All good recived promptly thank you I will use again ...Richard McELroy
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Excellent service with delivery on the date promised. Great communication at all times.
Only gripe I have is that with buying Armitage Shanks products I would have expected that they would have the company name embossed on them as in the past. To me Armitage Shanks is a quality product, the reason I bought them in the first place and I have also written to them to that effect with feedback.
Many thanks
Terry
...Terence Checketts
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Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !! ...M.White
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Order arrived promptly as promised thanks for great service ...Alan willis
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