Delighted with the prompt and efficient service. First class! ...Gillian Cripps
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE ...BARRY FRY
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Very fast delivery. Top Ware. Top ware. Gradly again. ...Manfred Ploesch
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Very pleased with the price. It was delivered on time. ...John Harris
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Good price and excellent service ...Dougie Skinner
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Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard ...Jean-Marc Bechard
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excellent service, very clear information updated via email for delivery time. Arrived early A.M. which suited me very well.
product ordered came well packaged and was correct. I found the website easy to use on the PC and had no problems locating my order. cheers keep up the good work ...Robert Wooff
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Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward. ...Eila McGeary
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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