Thanx for your help, good price, got what I asked for and accurate delivery date. ...Gloucestershire CCC
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey ...nigel bailey
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou! ...Brian Radbone
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!! ...J J A VAN WEERELD
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Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU. ...Peter Mellor
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process ...Colin Parker
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Excellent service. Very fast responding to my email enquiries and order was very well packaged and delivered promptly. Will definitely be using mytub as often as we are able to for future orders. ...Jasmine Durrant - DBS-Projects
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo ...Andrew Cochran
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