My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service. ...Gavin KingSmith
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Excellent service and communication.
Would recommend. ...Ian Freeman
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Thank you verry much, dellivery was on time. ...Jay
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ...Michael F Jones
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Excellent service. I ordered the wrong part and they took it back without any problem. ...Chris Moyler - C&S Building Services
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No problems. Good service ...Denis J A Mac Daid
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Effortless ordering and delivery arrived before date promised - cant really ask for more. ...David Carter
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