I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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Very helpful and efficient service ...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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Very fast delivery. Product best price i could find on the net.
Many Thanks Ron ...Ron Ragan
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you. ...Elemental Heating
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back. ...Mrs Lorraine Lovell
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Excellent service. ...Specialised Conservatory Systems Ltd
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good service and pricing ...stuart anthony royle - ess
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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