Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply.
...Mr Giles Batchelor
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
...Band Gernot
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future.
...K.Last Plumbing
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Fabulous customer services, very helpful advice for a domestic customer and layperson, fast dispatch and goods as ordered. Thanks, judy
...Judith Nicholson
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
...Marianne Tissandier
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service.
...C Clark
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Excellent service, regular updates given on delivery. Email contact easy and very efficient.
...Michelle Phillips
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Excellent service with good communication about delivery date. Will deal with again happily
...David Lucken
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Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou.
...Mrs Maureen Taylor
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£
£419.18 
