Great company. Very helpful from start to finish. ...Lee Oates
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux ...mary b devereux
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Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!! ...R beesting
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Great and prompt service thank you. ...steve Ransome
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Could not fault anything. Great product and delivery was the best ever. ...Phil Lawson - Lawson.Phil
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan ...M I MacMillan
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Delivered as stated and am happy with service overall ...Ralph Nader
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...Miriam Leonard
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...Roland Hill
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