Very good communication and helpful when there was an issue with my order ...Christopher Giles
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Hi
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
Many thanks
...Dougal
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Good service. Prompt delivery ...Bedford Girls School
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no problems. delivered on time. i would use and recomend to others. ...Paul Maher
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What an excellent service! ...Linda Bladon
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Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
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Great service from placing the online order through to delivery of the item ordered. ...Michael Gullis
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary. ...Asha Ravi
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