Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there.
...Alan Jackson
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Excellent and speedy service.
Thank you.
...A Farrell
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Excellent service easy site to navigate and delivered on time.
...frank whittick
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I received my order as advised on Friday by a very pleasant man, toilet seat all correct and a very good experience from start to finish. I wold recommend your firm for good service.
...Mrs Jeanne Fairman
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
...Peter Hooper
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Good service
...Michael Crowther
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons
...Scott Combustion Ltd
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Thank you for sending my loom part.It did arrive on time.Bob
...robert lear
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended.
...David S. Williams
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£
£16.30 
