The products I needed were very competitively priced and I was happy with the service throughout. ...David Barnes
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Very pleased with overall service. Good practical web site.Helpful with delivery window. ...Peter Grainger
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith ...Keith Sutherland
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Thank you for the very quick delivery. Very affordable price too. ...Jane Richmond
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...J SHEPHERD
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had to wait a while for my order ...mrs
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Good price & quality, but delivery quite slow. ...Timothy Salter
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Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man! ...Horse & Groom
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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