Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess. ...John Burgees
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Excellent product delivery and packaging very good would recommend to use again ...william quilter
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
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received goods thanks
easy to order and prompt delivery ...Mark Nankivell
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good and fast service ...mike bason
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful. ...Nicholas Warner
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs. ...Edwin Crouzieres
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The taps arrived as promised and the quality appears good.
Frank Webb ...Frank Webb
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I ordered the D-shaped shower rail from Mytub, and have to say I'm really pleased with the quality of the shower rail - and it looks great over our shower bath!
The service we received was great (I'm sure I spoke to Christine on more than one occasion), and would have no problem recommending your company to my friends.
Thanks again! ...Sarah
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