Great service. Delivered when promised
Faultless. Thanks guys 👍🏼 ...ian hendley
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Thanks a lot!
Today we received our order.
Regards,
Gunay Yusifova ...Akbarov Zaur
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Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend. ...Ian Tyerman
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Competitive price. Quick delivery. Though i completed the order online i called to check stock and ref I spoke to was very friendly Smooth transaction. ...Mill Lane Veterinary Surgery
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Expensive delivery for speed
...Mark Taylor
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Hi! MyTub Staff.
Received my order, Sandringham Kitchen Mixer Tap very promptly, before expected in fact. Thank you for the very good service.
R P Matthews ...R P Matthews
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Excellent service from initial enquiry through to speedy delivery. Thank you. ...Darren Plowman-Read
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