The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...David Betts - NA
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others. ...Brenda Bell
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Really pleased with this sink, was kept well informed with delivery ...Jane davies
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Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much! ...Nirmal Aujla
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Great service and keen price. delivery on time. ...brian mcnally - ulster university
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Excellent Service. Thank you ...Kevin Lester
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again. ...Graham Leonard
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