Good Service, I was able to identify the correct part and they arrived promptly
...Henry Peat
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Very good service, correct items, delivered promptly.
...Chelmsford Industrial
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Great service and pricing. NO.1 supplier for me.
...Martin Paul Augood
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony
...Airwaves Engineering Service
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Very quick delivery, good price. Happy!
...angus fairbairn
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.
...Chris Herbert - Mr
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
...Stephen Gomersall
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£
£45.77 
