Great company to deal with, no problem will purchase again.Thanks ...Colin Hook Property Improvements
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Very good service, prompt delivery. ...Caverhill Cottages
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Tanks for your help. I have been trying to track down the correct part for some time. ...Ian Clark
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excellent service ...KMS Facilities Group Ltd
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As described, although not sure how I ordered 2, only needed 1.
Postage very costly too!
Edd ...Brompton Plumbing
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Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with. ...Vitor Ferreira
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Very fast delivery, All parts delivered as per order.
Thanks for your help ...Paul Stephenson
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts ...Kevin Enfield
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