we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks
...Wendy Smith
|
Thank you for my parts and thank you for delivering them so quickly.
...Derek Leslie - Premier Oil Aberdeen Services Ltd
|
Thank you so much for my order, which I was really happy with and the delivery service was 100%.
...Joan Stockton
|
Excellent service. Great value for money and goods delivered on time.
...Derek March
|
First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.
...Philip Taylor
|
I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered.
...David Stobbs
|
Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.
...Lawrence
|
A hard to find product was available off the shelf. No hassle, excellent service.
...Philip Kolbe
|
Good delivery, products received in good condition, all as ordered.
Good service
...Southcroft Engineering Co Ltd
|
£
£14.62 
