Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account.
...Catherine Clark
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced !
...ALAN LERRY
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.
...Andrew Williams
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks
...Liz Pounsett - Oakland Air Control
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
...Peter Hughes
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Great service-prompt delivery. Thank you
...mr r lawrence
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone.
...Walter Lamb
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I was very pleased how Jeanette made the extra effort to source and supply the non-concussive valve sepeartely from the drinking fountain basin, and was very prompt and efficient.
Thank you.
...Steve Williams
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£
£14.62 
