Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift
...George Swift
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.
...Mark walker
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Unbeatable service A
...Neal Hughes
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)
...mrs janette kirkpatrick - calmac developments ltd
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.
...Bob James
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Very efficient service. Order delivered within three days and on the day promised.
...Mr C J Dale
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Excellent service, good quality parts and good communication on delivery. Would recommend.
...David Stewart
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
...David Simister
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
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£
£14.62 
