Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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Very good communication on progress and correct product arrived on the day promised. Thanks ...Adrian Holmes
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its all OK.
Thank You ...Olaf Cornehlsen
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Regular updates on the progress of my order, arrived when planned, great service! ...Nick Hemmings
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service ...aci worldwide EMEA ltd
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience. ...Adrian Cruceru
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Fantastic service. Received when said and easy ordering system. Thanks ...William Payne
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Excellent service, fast delivery and great item. Thanks ...vivian bradley - TTR Joinery
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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