I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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Thank you for your diligence - Stuart Haynes ...stuart Haynes - private
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10 ...John Thomson
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Excellent service all round, very helpful on the phone in sorting out the order. ...EDWARD
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At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
Martin. ...martin brownjohn - MSJ Maintenance
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Kept up to date with progress of order throughout and very competitive price plus great service. ...Richard Forder
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I was impressed at how quickly my order arrived. Many thanks ...Alan Gibson Heating
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Thanks for that - excellent service from your lot - Ill be back ! ...Graham D
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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