Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
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very good service would recommend. ...norma bell
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Excellent service, fast delivery and great item. Thanks ...vivian bradley - TTR Joinery
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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Good communication and great value. Many thanks ...Jeremy Sanders
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Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John ...john bradford
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All good - no problems. Correct part, good price and delivery, whats not to like ...Arthur Dalton
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Great company can not fault it in any way great service many many thanks regards from Terry ...Terry McNicholas
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Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises. ...Shirley Keen
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