Received today very well packed , good service thank you
...Mrs Diana Mitchell
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
|
Good communication & quick delivery, thank you. ...TRENT ELECTRICAL SUPPLIES
|
Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements. ...Arthur Avery
|
Excellent service, good prices and very quick delivery. ...derek morgan
|
The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...Harrogate Glass Company
|
Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
|
Looks good, arrived when you said. Thanks ...Terry
|
Items received the next day after ordering. Ordered 2 x Bristan W BTH17 discontinued & received 2 x Bristan W BATH05, which is presumably the new replacement model. Very quick & efficient service. ...June Ferguson
|
Received replacement gas fire coals on day expected. First class service. Thank you. ...Ann Vickery
|