Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
|
Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you. ...Wendy Thompson
|
good service kept well informed thanks will use again ...Mark Gough
|
Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
|
Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks ...Roger Beeken
|
Thank you verry much, dellivery was on time. ...Jay
|
Excellent prompt service and very good communication.
Would recommend. ...Chris Willis - Chris Willis Contract Services
|
Good price fair delivery time ...Mark
|
Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...Graham Smith
|
Took a while but was kept informed along the way... Cant fault the service or product Many Thanks. ...Anthony Stark
|