Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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Everything arrived as promised. ...Terry Kent
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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1st class service thanks ...chris martin
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Order received in time given. Good service. Thanks. ...Allendale Estates
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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go ...Vineet Singh
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne ...Mrs Christine Milne
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions. ...Richard Higgs
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
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